NEUMED CO., LTD. collects and uses personal information as follows for the purpose of receiving and responding to inquiries.

1. Purpose of Collection and Use

To receive and review inquiries, identify and contact the person submitting the inquiry, provide responses and consultations, and conduct necessary follow-up communications.

2. Personal Information Collected

Required:
Subject, company name, contact person’s name, country calling code, telephone number, email address, and inquiry details

Optional:
Attached files and any personal information contained in the attached files

3. Retention and Use Period

Personal information will be retained for one year from the date the inquiry is submitted and will be destroyed without delay upon expiration of the retention period.

However, personal information may be retained for the period required under applicable laws or until an ongoing dispute, investigation, or inquiry has been resolved.

4. Right to Refuse Consent and Possible Disadvantages

You have the right to refuse consent to the collection and use of your personal information. However, if you do not consent to the collection and use of the required information, you may be unable to submit an inquiry or receive a response.

Language Notice

This English version is provided for convenience. In the event of any discrepancy or inconsistency between the Korean and English versions, the Korean version shall prevail.